Warranty & Returns

SuisseClones.dj: Elevating Excellence with 5 Years International Warranty on Swiss Made Replica Rolex Watches

At SuisseClones.dj, we understand that your satisfaction is paramount when it comes to investing in a timepiece of unparalleled quality. That’s why we are proud to announce our commitment to customer contentment through our exclusive 5 Years International Warranty on every Swiss made replica Rolex Superclone watch.

Unrivaled Support Worldwide: Our International warranty spans five years, offering world-class support and global repair coverage. We believe in delivering not just watches but a promise of lasting excellence. Our commitment is reflected in the meticulous craftsmanship of each timepiece, constructed to the highest Swiss standards.

Quality Assurance: While we take every measure to ensure that our watches are crafted from the finest materials, the intricacies of watch manufacturing may, on rare occasions, result in faults. In the unlikely event that you encounter any issues with your timepiece, our dedicated team is poised to address them promptly and efficiently.

Coverage Details: Our 5 Years International Warranty covers material and manufacturing defects as outlined in our comprehensive warranty policy. Upon inspection and assessment by our service center, we assure the repair or replacement of your watch with either the same model or a superior one if a direct replacement is unavailable.

Included in the coverage are issues such as hands falling off, movement failure, deviation from the manufacturer’s stated time, sapphire crystal falling out, date adjustment anomalies, and manufacturing defects.

Authorized Service Centers: To ensure the integrity of the warranty, all repair and warranty work during the covered period must be carried out exclusively by an authorized SuisseClones.dj repair center. Failure to adhere to this requirement will render the warranty null and void, with associated costs incurred.

Warranty Inclusions:

• Hands falling off
• Movement failure
• Watch losing more than manufacturer’s stated time during the first 5 years
• Sapphire crystal falling out
• Date not changing correctly
• Condensation or flooding when the crown is fully in position
• Manufacturing defects

Warranty Exclusions:

• Sapphire crystal scratches, chips, or breaks after extremely heavy impact
• Crown stems snapping or detaching from the case due to extremely hard impact or pull
• Scratched, loose, or lost bezels after hard impact
• Bezel detachment due to hard impact or removal attempt from non authorized person
• Scratched or broken straps or bracelets
• Buckle clasp breakage or damage due to heavy impact-drop
• Scratched, broken, or damaged case backs or watch cases due to hard impact or removal attempt from non authorized person
• Loss of lug screw pins
• Defects or damage due to misuse, physical/accidental abuse, or unauthorized repair

Returns Policy: While we are confident that you will be thoroughly pleased with your purchase, we understand that circumstances may arise. In the event of a return, we facilitate a hassle-free process:

• No restocking fees are charged.
• You are responsible only for returning the watch and its box.
• Returns are accepted within 30 days of receiving your purchase.
• Contact us for an RMA number and return address.
• Ensure no plastic is removed from the watch to avoid refusal or voiding of the refund.
• Refunds are processed within 7-10 working days upon receiving the package.

At SuisseClones.dj, we stand behind our commitment to excellence, ensuring that your investment in a Swiss made Rolex watch is not only a symbol of luxury but a testament to enduring quality and service.